Why is my PS4 saying my credit card is invalid?

The billing address that you provide needs to match up with the address that your credit card company has on file associated with your card. Cards that do not support AVS may not be accepted on the PlayStation Store, so you’ll need to call your card issuer to check if yours does.

Why can’t I add my card to PS4?

If your credit or debit card is registered to an address in a different country to that of your PlayStation Store region, you may find that they cannot be linked. If possible, please use a payment card registered to the same region as your PlayStation Store region.

What if I forgot my payment method password on PS4?

If you forget your password
  1. Select (Account Management) or (PlayStation®Store) under (PlayStation®Network) in the home menu.
  2. Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen.
  3. Enter your sign-in ID (e-mail address) and birth date.

Why is my PS4 saying my credit card is invalid? – Related Questions

How can I reset my password?

Change your password
  1. On your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account.
  2. At the top, tap Security.
  3. Under “Signing in to Google,” tap Password. You might need to sign in.
  4. Enter your new password, then tap Change Password.

How do I reset my PlayStation password?

How to change PlayStation password from a PS4
  1. Using your PS4 controller, select Settings.
  2. Select Account Management. The password settings are found in the Account Management section.
  3. Select Account Information.
  4. Select Security.
  5. Select Password.
  6. Enter your new password twice, and then select Continue.

How do I change my payment method on PS4?

Settings > Account Management > Account Information. Select Wallet > Payment Methods > Enter your Password. Select the Payment Method like Credit Card and click on Edit Card Information or Delete.

How do I remove a visa from PS4?

YouTube video

How do I contact PlayStation support?

Dial 1-800-345-7669 to call PlayStation for immediate assistance.
  1. Calling the customer service line is the fastest way to get in touch with PlayStation for assistance with technical issues or account problems that you’re having.
  2. Have your account information handy so the representative is better able to assist you.

How do I reset my PSN password without email?

However, if you don’t know your email address or can no longer access it, you’ll have to get in touch with Sony. The only other way to reset your PlayStation Network password is to contact customer support. This is so they can verify your identity and ask you some security questions.

How do I find out what email I used for PSN?

How To Find PSN Email Address On PS5
  1. Go to Settings.
  2. Select Users and Accounts.
  3. Click on Account.
  4. Select Sign-In ID (Email Address).

How do I find my PSN account?

Finding Your PSN Online ID
  1. From the settings menu go to Account Management.
  2. Then go to Account Information.
  3. Then visit Profile.
  4. Then visit Online ID.
  5. You will see your Online ID there. Please provide the entire ID to Player Rush in order to connect your game.

How do I unlock my PSN account?

How to Reset Your PlayStation Password
  1. Click on Reset your password.
  2. Enter your email address and click Send Email.
  3. In the email you receive, click Change Password.
  4. Sony will then challenge you with a personal question to make sure it’s you.
  5. You’ll then be prompted to enter your old password to verify it’s you.

Why did PlayStation lock my account?

“The maximum number of failed login attempts has been reached. Your account will be locked for 120 minutes to protect your security.” After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with how you enter your password.

How long is my PlayStation account suspended for?

If your PSN account is temporarily banned, you’ll get it back in either 7 days or a month, depending on the severity of the community code of conduct violation. PlayStation may permanently ban you if you receive enough suspensions despite repeated warnings.

Can you change your email address on PlayStation?

Go to Settings > Users and Accounts > Account. Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.

Can you have 2 PSN accounts with the same email?

You must use a different email for each PSN account as you are unable to create multiple PlayStation Network IDs under one email using the same console.

How can I change my email address?

  1. Step 1: Check if you can change it. On your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account. At the top, tap Personal info.
  2. Step 2: Change it. Next to your email address, select Edit . Enter the new email address for your account.

Can you delete a PlayStation account?

To request an account closure, you will need to contact us. Please have the following information on hand: Sign-in ID (email address) Online ID.

Does deleting a PS4 user deactivate the account?

Deleting a PS4 user account will result in the loss of all data and screenshots tied to the account. You can also close a PSN account, though this is more serious and will delete your ID.

Leave a Comment