We will provide full and timely information within 30 minutes on the status of known delays, cancellations, and diversions by: – Providing real-time flight status information via a toll-free telephone number 800-237-2747, and on www.airfrance.us at “Flight & Timetable Information”.
How do I get a hold of Air France?
How Do I Call Air France Customer Service?
- Dial the phone number 1-800-AIR FRANCE (659-237-2747)
- Press 1, for the current or existing reservation.
- Press 2, for the flight change or cancellation.
- Press 3, for the baggage or check-in complaints.
- Press 9, and wait until talk to a live person connects to you.
Is Air France a good airline?
Air France is a French carrier. Frequent travelers give the airline an average rating of 7.5/10. This is above the general average .
How do I talk to a live person at Air France?
How do I talk (or speak) to a live person at Air France? Dial Air France phone number 1-800-237-2747 or 1-802-219-2747 to speak to a live person at Air France and talk to a representative.
How do I contact Air France by phone? – Related Questions
When can I call Air France?
They’re available 24 hours a day, 7 days a week, in French and English, and can also help everyday in German, Chinese, Korean, Italian, Japanese, Portuguese and Spanish. Stay in touch!
Does Air France have a chat line?
Online Chat
Air France / Customer service chat
Do you have to wear masks on Air France?
What are the authorized types of masks? Masks are strongly recommended on board our aircraft. Surgical masks or FFP1, 2, 3 (without valve) masks may be required on board or at the airport depending on your destination country.
What happens if Air France loses my luggage?
Lost Baggage Claim Online
You can file a complaint against your lost baggage online within 48 hours of the arrival of your flight, either through the site or the Air France app by filling out an Air France lost baggage claim form. You will be given a receipt to track the Air France baggage claim status.
Does Air France compensation for delayed baggage?
Baggage delays
In case of baggage delay , the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1 288 SDRs (approximately EUR 1 607).
How do I complain to Air France?
Air France Contact Information
- Air France headquarters address. 45, rue de Paris Roissy. CDG. 95747. France.
- Company website. www.airfrance.us.
- 1-800 phone number. 1-800-237-2747.
- Support email address. [email protected].
- Better Business Bureau rating. A+
- Customer service hours. 24 hours a day.
Is Air France and KLM the same?
In 2004 Air France acquired the Dutch airline KLM to create Air France–KLM Group, one of the largest air carriers in the world. The deal, however, allowed the two airlines to continue to operate as separate companies, retaining their own hubs, flights, and logos.
How long do Air France refunds take?
How long does it take Air France to refund? Once you place the refund request form online through the manage booking portal, Air France will issue the refund within 7-10 working days. Many passengers are always looking for the Air France refund time to get back the amount.
How do I cancel my Air France flight online?
You can modify* or cancel your booking depending on the fare conditions of your ticket. Go to My Bookings to view your ticket conditions and/or modify your trip. Most tickets can be modified in My Bookings via the Air France app or on our website. If you are unable to do so, please contact our customer service team.
Does Air France charge a cancellation fee?
Cancellation costs of $100-$500 apply for cancellations made after 24 hours for risk-free cancellations. The Air France cancellation fee ranges from $100 to $400 if you cancel your flight less than 24 hours before your planned departure.
Can I cancel my flight and get a refund Air France?
CANCEL MY TRIP Your flight is scheduled as planned but you no longer wish to travel? You can request a refundable travel voucher to book a new flight, regardless of your ticket conditions. Vouchers are valid for one year following the date of issue.
Do you have 24 hours to cancel a flight Air France?
The 24-hour refund policy for tickets to or from the United States will always apply. If you book your ticket from the United States and directly through Air France at least 7 days before departure, you can cancel it within 24 hours and receive a full refund—no matter what type of ticket you’ve purchased.
Why can’t I change my Air France flight?
Changing your Air France ticket’s destination is very dependent on the ticket you purchased. When booking your ticket, look for the option to modify your destination. If you have booked a non-changeable ticket, the airline will not be able to assist you in making any changes.
How much does it cost to change a flight on Air France?
How much does it cost to change the flight date to Air France? Therefore, if you make some changes in the flight, date, name, or more, the airlines will take charge of you. So, according to the Air France change flight policy, passengers need to pay around $20 to $35 for an Air France change flight.
Are Air France vouchers transferable?
The voucher is non-transferable and valid for 1 year starting from the date of issue. It may be used to purchase flights and Options (Baggage, Seat, Meals, Lounge, etc.), in its entirety or in part for flights operated by Air Franc and KLM.
Can I use KLM voucher on Air France?
The non-refundable voucher is valid for 12 months from the date of issue and can be used to purchase a KLM or Air France ticket for travel on KLM, Air France or Delta Air Lines fare.
